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Zanzeke: Protecting Your Privacy

Your right to privacy is very important to us at Zanzeke. We recognize that when you choose to provide us with
information about yourself, you trust us to act in a responsible and professional manner in the handling of the information
you provided. We believe this information should only be used to help us improve your experience and provide you with
better quality service. This privacy policy was designed to inform you of the various types of information we collect, how
we use the collected information, and the limited circumstances under which we may share your non-public personal
information with any of our affiliated companies or non-affiliated third parties. Throughout this Privacy Policy, any
reference to 'Zanzeke', 'Zanzeke Financial' or '' will be implied as "Zanzeke and"
Non-public personal information shall mean personally identifiable financial information about you collected by us in
connection with providing you a mortgage or other financial products or services, and may includes information that you
provide us when applying for a mortgage loan, information about you we learn as a result of any mortgage or other financial
transaction you enter into with our company, information we otherwise obtain about you in connection with our providing you
a mortgage or other financial product or service, and any customer grouping or list that is derived in part using
personally identifiable financial information about you that is not publicly available.
Below, are common questions, answers and topics about Zanzeke, and the protection of your
privacy. If you have additional questions or concerns, please contact us here , by electronic mail or via the following phone
number: (817) 755-0880.

What kind of information does Zanzeke collect?
 Generally, when you visit our web sites and access the information provided, you will remain anonymous. We will not
provide any of your personal information to other companies or individuals without your permission. Some of our sites
require a registration process to access. In most cases, all that's requested is an e-mail address and some basic
information about you. We may also collect non-public personal information about you. In this case, non-public personal
information about you may be derived from the following sources:
1. Information we receive from consumer reporting agencies, such as your credit history, credit usage, and credit score.
2. Information about your transactions with us and/or others, such as your account balances, payment histories and other
transaction records.
3. Information we receive from external sources, such as your employment history, property insurance coverage, and banking
4. Information we have received from you on loan applications or other forms or in discussions with you via the Internet,
by telephone or otherwise such as your income, assets, liabilities, social security number, and other financial and credit


How does Zanzeke share collected Information?
 Zanzeke absolutely will not disclose non-public personal information about you or any of our clients or former
clients and customers to our affiliates or to non affiliated third parties except as permitted by law, including Title V of
the Gramm-Leach-Bliley Act of 1999. We are permitted by law and may in the ordinary course of business share non-public
personal information about you with non affiliated third parties as necessary to effect, administer, or enforce a
transaction that you request or authorize. For example, we may provide non-public personal information about you to non
affiliated third parties with which we have contracted to perform any of the following services on our behalf in connection
with a mortgage loan or other financial product or service that you have requested, or authorized:
1. The processing and underwriting of your loan application;
2. Closing your loan and filing your mortgage or deed of trust and other related documents in the official public records;
Transferring your loan, or the servicing or other rights in connection with your loan, to an investor in the secondary
3. Servicing your loan account, including collecting your payments, making remittances, maintaining taxes and insurance
escrow accounts, and periodic reporting on account activity; and
4. Providing you with requested services, such as an automatic bank draft of your monthly loan payment.
We also are permitted under law to share non-public personal information about you with non-affiliated third parties with
which we contract to market our own financial products and services or financial products and services that we jointly
offer, endorse, and/or sponsor with other non-affiliated parties.
We may also share your non-public personal information as permitted by law for such limited purposes as protecting the
confidentiality or security of records in connection with your loan or other financial product or service, protecting
against or preventing fraud or unauthorized transactions, resolving consumer disputes or inquires, reporting to consumer
reporting agencies about your transactions with us, responding to judicial process or otherwise complying with properly
authorized investigations, subpoenas, or summons by federal, state, or local authorities, and complying with other
applicable legal requirements.


How is the sharing of credit information with affiliates implemented?
 All of the information we collect about you may be shared with our affiliate companies as permitted by law. Under the
federal Fair Credit Reporting Act, we are permitted to share with our affiliates information about our own transactions and
experiences with you, our client (including your account balances and payment history), but you may direct us not to share
other credit-related information with our affiliates except as permitted by law. Examples of other credit information that
you may direct us not to share with our affiliates include non-public personal information about you that you provide us on
your loan application or that we obtain from a consumer credit report. You may also direct us not to share this other
credit-related information with our affiliates by writing us with those instruction in care of the Privacy Information
Department at our mailing address provide below.
Confidentiality and Security Practices
We provide restricted access to non-public information about you to our employees or service providers who need to know
that information to provide products or services to you, process and service your account(s), or administer business. We
require our employees to treat the non-public personal information of our clients and former clients as strictly
confidential. We also maintain physical, electronic, and procedural safeguards, that comply with federal regulations to
guard this personal information.


Cookies: What are they and how are they used?
 Zanzeke and web sites use cookies for various reasons. Cookies enable us to provide you with
better services by allowing us to understand what areas of the web site are of interest to you, our guest. These cookies do
not track individual information. Zanzeke and also uses cookies when you register for one of
our web programs. In this situation, a cookie will store useful information that enables our web site to remember you when
you return to the Web Site. If you choose to disable cookies in your browser, you can still access most
of our web sites.

Web Beacons Web pages may contain electronic images known as Web beacons – also referred to as single-pixel gif's.
This allows us to further improve the quality of service provided to you and enhance your overall experience while you
visit our web site. Zanzeke and web sites may also include Web beacons in promotional e-mail
messages or Zanzeke Newsletters in order to determine whether messages have been opened and the content acted

Zanzeke: Protecting your privacy and security
 Zanzeke is committed to protecting and safeguarding the personal information you entrust with us. We will take
every appropriate step to protect your privacy and security. Whenever you provide sensitive information (for example, a
social security number while filling out an online application), we will take every reasonable step to protect it, such as
encrypting your personal identifying information. In addition, all the personal information we collect from our online pre-
qualification form is encrypted and stored on our secure server. We will also take reasonable security measures to protect
your personal information in storage. If needed, credit card numbers are used only for payment processing and are not
retained for marketing purposes. We do not honor “Do Not Track” signals.
Be mindful that whenever you provide personal information over the web, it accessible to collection and use by individuals
that you do not know. While Zanzeke strives to protect your personal information and privacy, we cannot guarantee
the security of any information that you disclose online, and that you do so at your own risk. As a result, this policy
does not extend to anything that is inherent in the operation of the internet, and therefore beyond Zanzeke’s
control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

We will not provide any of your personal information to other companies or individuals without your permission. We may,
however, need to provide your information to companies who work on behalf of Zanzeke to provide a specific product
or service to you. Unless we tell you otherwise, these companies do not have any right to use the personally identifiable
information we provide to them beyond what is necessary to assist us. In addition, we will respond to subpoenas, court
orders and other legal processes.

Additional Information
 Our Web sites provide links to other third-party web sites that are beyond our control in which this privacy policy does
not apply. Zanzeke and is not responsible for any third-party web sites. We encourage you to
review the privacy polices on these and all sites you visit. Generally, links that take you to third party web sites will
be marked.


Unsubscribe to Mailings
 If you would like to unsubscribe to Zanzeke and electronic communications, simply follow the
instructions that accompany that particular electronic mailing or visit
You may also unsubscribe from our various mailings and newsletters, including all electronic communications, simply by
writing to us; making sure to include your name, address, phone number and e-mail address and the title of the marketing
material you would like to unsubscribe from to:


  PO Box 185
  Keller, Texas 76244

To request a written copy of the Zanzeke and Privacy Policy, please write to:
  Privacy Policy
  PO Box 185
  Keller, Texas 76244

Questions or Comments?
 Zanzeke welcomes comments, questions, and concerns on this and any policy Zanzeke may have. We are
dedicated to protecting your personal information, and will make every reasonable effort to keep that information secure.
Due to the rapidly evolving technologies in computers and on the Internet, we will occasionally update this and all
polices. All revisions will be posted to this web site. Questions, comments or concerns regarding this statement and/or any
policy should be directed to or by phone at (817) 755-0880





Have a question concerning your privacy?

   Call: (817) 755-0880

   Electronic Mail:

   Write: Zanzeke
            Privacy Policy
            PO Box 185
            Keller, Texas 76244

Copyright © 2015 - 2018 Zanzeke. All rights reserved. .
Zanzeke, PO Box 185, Keller, Texas 76244, USA.

Revised: September 18, 2018

(1) Third Party Web Site

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